🎉 Free shipping on orders above ₹999 | Use code WELCOME100 for ₹100 off!

Frequently Asked Questions

Find answers to common questions about Abhirang

Orders & Shipping

Standard shipping typically takes 3-5 business days for metro cities and 5-7 business days for other locations. We also offer express shipping options at checkout.

Once your order ships, you'll receive a tracking number via email and SMS. You can also track your order by logging into your account and visiting the 'My Orders' section.

Currently, we only ship within India. We're working on expanding to international shipping soon!

We offer free shipping on all orders above ₹999. For orders below ₹999, a flat shipping fee of ₹49 applies.

Returns & Refunds

We accept returns within 7 days of delivery if the product is defective, damaged, or not as described. The item must be unworn, unwashed, and in original condition with tags attached.

Once we receive and inspect your returned item, refunds are processed within 5-7 business days. The amount will be credited to your original payment method within 5-10 business days depending on your bank.

Yes, we offer exchanges for size or color variations if the product is available. Exchange requests must be made within 7 days of delivery.

For defective or incorrect products, we cover return shipping costs. For other returns, the customer is responsible for return shipping expenses.

Payment

We accept all major credit cards, debit cards, UPI, net banking, and popular wallets through our secure payment partner Razorpay. Cash on Delivery (COD) is also available for select locations.

Absolutely! We use industry-standard SSL encryption and secure payment gateways to ensure your payment information is protected. We never store your complete card details.

Yes, you can cancel your order before it is dispatched. Once shipped, orders cannot be cancelled but may be returned following our refund policy.

Products

Yes, all products on Abhirang are 100% authentic and sourced directly from manufacturers or authorized distributors.

Each product page has a detailed size chart. We recommend measuring yourself and comparing with our size guide. If you're between sizes, we suggest sizing up for a comfortable fit.

We strive to display product colors as accurately as possible. However, colors may vary slightly depending on your screen settings and lighting conditions.

Account

No, you can browse and add items to cart without an account. However, you'll need to create an account or log in during checkout to complete your purchase.

Click on 'Forgot Password' on the login page. Enter your registered email address, and we'll send you a password reset link.

Address changes can be made before the order is dispatched. Please contact our customer service team as soon as possible if you need to update your address.

Still have questions? We're here to help!

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